'FAQ'

Delivery:

Delivery is carried out by Russian Post and Yandex services. Delivery is only available with 100% upfront payment! The shipping fee is calculated automatically when you place an order, based on the weight of the items. Orders are usually shipped within 2-4 business days after we receive payment.

Once we transfer your order to the delivery company, we will send you a tracking number to your email. You can use this number to track the status of your order. When your package arrives at the pickup point, you can collect it. Please note that if you do not claim your parcel within 15 DAYS, it will be returned to us. For Yandex Delivery, orders have a shelf life of 7 DAYS. We ask that you please try to collect your orders on time to avoid any issues. Re-shipment issues are handled on a case-by-case basis.

For Russian Post, please use the postcalc.ru website for shipping calculations.

Payment:

You can pay for your order in several ways:

* Payment by Bank card (Visa, MasterCard, MIR)

* YooMoney

* FPS (SBP)

Product care:

* it is Undesirable to use bleaching agents and various aggressive detergents.

* You can wash t-shirts and sweatshirts either manually or in a washing machine at a temperature of no more than 30-40°C in sensitive mode.

* Turn the product inside out before washing.

* Iron the product only from the inside out.

Size chart:

Products presented in the store have a unisex size. Please check your size with the product size grid on the product page before ordering.

Any other questions?:

You can always contact us or ask a question by using the Telegram bot. The link is @kirohiroapparel_bot